Support:
I can't see the whole game... it doesn't fit my screen.
- The problem lies in the screen resolution
setting Windows is using. Most Simply Awesome Software games require a screen resolution of 1024 by 768 pixels or better.
- To change your screen
resolution:
- Click on the Windows
Start button (in the bottom left corner of your screen)
- In the right column,
there will be an option called "Control Panel". Choose this
option.
- In the window that
opens, double click on "Display".
- In this window, click
on the "Settings" tab (located toward the top-right corner of the
window).
- On the right, towards
the bottom of the window, there should be a bar where you can change the Screen
area. Set this to 1024 by 768 pixels, or
greater, then click on the Apply button.
- This will
change your display settings so that you may play. You may follow these same
steps to reset your display when you are done
playing.
"run-time error 339" when trying to play Blackjack or Spanish 21?
- This is caused by a handful of Windows files that are either out
of date or corrupt (specifically, the files are called comcat.ocx,
mscomctl.ocx, and oleaut32.ocx)
- To fix this error download and install this patch.
My registration number doesn't work.
- Make sure you're running the latest version of our
software. Our registration numbers occasionally change, and new
registration numbers only unlock the latest version.
- Be sure you're entering the correct User ID and Registration
numbers. We recommend you cut and paste these from the email you
receive from us.
- If you've previously purchased a registration number, and would like to receive a new registration number, send an email to support@SimplyAwesomeSoftware.com Please include your User ID in the email if it is different than your email address.
Any other problems? Send an email to support@SimplyAwesomeSoftware.com
Please include your User ID in the email if it is different than your
email address. SAS will get back to you personally as soon as
possible!
©2005 - 2007 Simply Awesome Software
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